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Warranty

Limited 12-Month Warranty

Buy Wholesale Cabinets/BWC RTA Cabinets warrants to the original purchaser that cabinets, door hinges, and drawer glides will be free from defects in material and craft under normal usage and service for eighteen months (Proof of Purchase is required). This warranty is not transferable and is only applicable to product users for residential purposes. Representatives of BWC / Buy Wholesale Cabinets do not have the authority to change or extend this warranty.

This warranty does not cover normal wear and tear, damage or defects caused by accidents, misuse, abuse, lack of necessary maintenance, or acts of God. Furthermore, it does not cover alteration, modification, improper installation, improper handling/storage, environmental conditions, or any labor expenses.

Buy Wholesale Cabinets/BWC RTA Cabinets, at our option, may elect to repair or replace with any functionally equivalent BWC product covered by this warranty. Some replacement parts are subject to availability and may differ from the original pieces. Return of the defective product may be required for a replacement to be issued. Repair or replacement parts are at the expense of BWC, but customers shall bear all other expenses. These expenses may include but are not limited to the cost of removal and reinstallation of the product, labor expenses, etc.

The variation in color and grain pattern in wood adds to its natural beauty and is not considered an imperfection. Environmental factors, including but not limited to artificial/natural light, moisture, cleaners, smoke, etc., may cause the darkening or mellowing of a cabinet over time. This natural process should be expected. This warranty does not cover the natural aging or darkening/mellowing of wood color, the inherent growth characteristics of or variation in wood.

Some cabinet lines feature a glazed finish, accentuating the door and drawer front profiles. This glaze is hand applied over a stain or paint and may consist of random drips, runs, etc., due to the nature of the application.  As glazing is a hand-applied process, there will be variations in color and appearance from door to door and cabinet to cabinet. This is not considered a defect and is considered normal with hand-applied finishes. It is the nature of wood to expand and contract to varying degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint at joints. This is normal and is not considered a defect.

This warranty is valid only in the United States of America and is not transferable. All implied warranties are limited to the shortest period provided by law or this warranty’s period. This warranty excludes special, incidental, or consequential damages to the extent permitted by law. Some states do not allow the exclusion or limitations of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights; you may have other rights which vary from state to state. To exercise this warranty, please contact the Buy Wholesale Cabinets supplier from whom you purchased the product. Report, in writing, to sales@buywholesalecabinets.com all defects claimed and include proof of purchase documentation.

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